SERVICE OVERVIEW.

VEHICLE SERVICING BY INDEPENDENT LAND ROVER, RANGE ROVER &

INEOS GRENADIER SPECIALISTS.

At Keith Gotts, we’ve spent 50 years keeping Land Rovers and Range Rovers at their best. This wealth of experience has made us the best independent Land Rover and Range Rover specialist in Hampshire.


 From routine servicing to rebuilds, our technicians work with the latest JLR diagnostic tools, over 450 specialist tools, and an in-house parts department holding 150,000+ parts in stock.


Whether your vehicle is still under manufacturer warranty or a well-loved classic, we tailor our service to your needs. We will handle it all with the care and attention your Land Rover, Range Rover or Grenadier deserves. We work with any model, regardless of age. Classic or modern, we'll do the rest.


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Classic Land Rover Series II Engine

VEHICLE SERVICING

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INEOS Grenadier technicians arms holding a laptop with official Grenadier service bulletin.

VEHICLE DIAGNOSTICS

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Technician holding a torch to inspect the underside of an INEOS Grenadier.

VEHICLE HEALTH INSPECTION

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Technician hunched over with an Aircon Re-gas unit to re-gas an INEOS Grenadier.

AIR CONDITIONING

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Land Rover DPF
INEOS Grenadier alloy wheel with dark vignette focusing on the INEOS badge.
Interior of an INEOS Grenadier with gearstick and hand brake.
Technicians hands with orange gloves using tools to adjust the wheel bearing of a Land Rover Series II.

Servicing that fits around you, and how you use your vehicle.

When you book your Land Rover, Range Rover or INEOS Grenadier in for a service, you’re usually looking for a few simple things:

  • Confidence your vehicle is safe and reliable.
  • Clarity about what actually needs doing.
  • No surprises, pressure or unnecessary work.


Not everyone uses their vehicle the same way and servicing shouldn’t assume they do. Even road-driven 4x4s place extra demands on brakes, suspension and tyres. Servicing focuses on comfort, safety and long-term reliability. If your vehicle tows or carries heavy loads, servicing also helps to prevent strain-related issues before they become expensive repairs. For off-road, greenlaning & rural use, mud, water and uneven terrain accelerate wear in ways standard servicing often misses. A specialist service takes this into account.


Independent servicing allows for this flexibility because your vehicle isn’t treated as “one of many”. We deliver a specialist service experience that works around you and not a rigid dealer process.


What a service really means for you.

A service isn’t just about changing oil. It’s about knowing your vehicle is ready for everyday life. Whether that’s the school run, towing, commuting, or heading off-road at the weekend.


During your service, the focus is on:

  • Catching wear before it becomes a problem.
  • Making sure safety-critical systems are in good order.
  • Keeping your vehicle driving as it should.


Because independent specialists aren’t tied to sales targets, your service is based on condition and usage, not assumptions. We will always advise you on what work is required imminently and what can wait for the future.


What to expect when you bring your vehicle in.

For many owners, the stress isn’t the service itself, it’s not knowing what will happen.


This is what will happen before your service:

  • You’ll talk through how you use your vehicle, any concerns you have, and what it’s booked in for or what you'd like it booked in for. This helps ensure the service fits your vehicle, not just its age or mileage.


This is what will happen during your service:

  • Your vehicle is inspected with a specialist eye, with our technicians looking beyond the basics and paying attention to the areas that matter most on heavier and more complex 4x4s.
  • If something needs attention, you’re informed clearly and without pressure.


This is what will happen after your service, and you will leave knowing:

  • What was done.
  • What condition your vehicle is in.
  • What may need attention in the future and when.
  • We will explain in plain English with detailed examples.


We cover vehicles at any stage they're at.

Whether your vehicle is new, high-mileage, modified or somewhere in between, servicing is adapted to suit where it’s at now, not where a manufacturer checklist assumes it should be.

All models across:

  • Land Rover.
  • Range Rover.
  • INEOS Grenadier.


are serviced with the same careful, specialist approach.


SERVICE TESTIMONIALS

SERVICE FAQ' S

  • Do I need a main dealer to service my vehicle?

    No, independent specialist servicing and repairs follow the same manufacturer standards while offering a more flexible, personalised experience.

  • Do you service all Land Rover and Range Rover models?

    Yes, we service the full Land Rover and Range Rover range, from Series all the way to the latest Defender and Range Rover models. Our technicians are Land Rover specialists with decades of combined experience.

  • Do you use genuine parts during servicing?

    Always where possible. We use genuine Land Rover parts or trusted OEM & aftermarket equivalents from brands like Britpart and Terrafirma, to ensure your vehicle stays reliable and performs as intended.

  • Do we service the new INEOS Grenadier?

    Yes, we are an official service partner for the INEOS Grenadier. We’ve invested in the latest diagnostic equipment, training and we only use INEOS approved lubricants & parts.

  • Do you stamp my service book or update my digital record?

    Yes, we’ll stamp your service book or update your online service record so your vehicle’s history stays complete and recognised by manufacturers or future buyers.

  • How do I book a service?

    You can send a service booking request, email us, call us or visit in person. We’ll confirm the right type of service for your model, mileage, and usage, then schedule a time that suits you.

  • Can I wait while my car is serviced?

    Yes, we have a comfortable waiting area with refreshments, free WIFI, TV, books and more. You can drop your vehicle off and we’ll contact you when it’s ready. If you require a courtesy car, we can organise that for you too. We’ll keep you updated throughout the process.

  • Do you offer courtesy cars or lifts?

    Yes, we offer courtesy cars and can help arrange local lifts within the Alton area. Please mention this when booking so we can reserve one for you.

  • What if my vehicle needs additional work?

    We’ll never carry out extra work without your approval. If our technicians find something that needs attention, we’ll call or email you first with clear pricing and options.

  • Do you offer any discounts?

    Yes, we offer 10% off pre-booked MOTs and scheduled services for Blue Light card holders. 

  • Do you offer payment plans?

    Yes, we offer Payment Assist to help spread the cost of your servicing or repairs. You can choose 3, 4, or 6 monthly instalments, with no interest and no hidden fees. The first payment is made at the time of service, followed by equal monthly payments. This makes it easier to keep your vehicle in top condition without the upfront strain.

  • Do you provide installation advice or fitting support for parts?

    Yes, this is our bread and butter. Our parts team can advise on correct installation, torque settings, and common fitting challenges. We can also book your vehicle into our workshop if you prefer professional fitting from expert technicians.

  • How often should my Land Rover be serviced?

    Most Land Rovers require servicing every 12 months or 12,000 miles, whichever comes first. We’ll always advise based on your model, mileage, and driving style.

  • How do I know what service my Land Rover needs?

    If you’re unsure, just contact us with your registration or VIN number. We’ll look up your vehicle’s service history and recommend what’s due next, based on Land Rover’s official schedule.

  • Is servicing still important if my vehicle feels fine?

    Yes. Many issues develop quietly. Regular servicing helps to spot them early, which decreases the risk of a big repair bill.